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University Marketing Communications     |     May 12, 2020

The following information was provided by ERS:
WageWorks and ERS are committed to providing participants with continued access to their TexFlex benefits during this unique time.
As part of that commitment, the time you have to substantiate a debit card swipe has been extended. You will now have an additional 90 days (or 180 days from the date of the card purchase) to provide your documentation to WageWorks.
Please note:  The Internal Revenue Service still requires that FSA participants verify that all debit card charges are for eligible expenses. This change gives you more time to submit your documentation.
The Coronavirus Aid, Relief, and Economic Security Act allows for the following changes to flexible spending accounts:

  • Over-the-counter drugs and medicines no longer require a doctor’s prescription in order to be paid for or reimbursed through an FSA. This means that participants in a health FSA can now use the benefit to pay for OTC items like cold medicine, allergy medicine and pain relievers, without having to make an extra trip to the doctor to receive a prescription. This new guideline is effective immediately and is retroactive to Jan. 1, 2020.
  • Menstrual care products are now eligible to be paid for or reimbursed through an FSA, HRA or HSA. This will allow participants in health FSAs to use their benefit to pay for menstrual care products, as they will now be considered qualified expenses. This new guideline is effective immediately and is retroactive to Jan. 1, 2020. 

If you have questions about your debit card or the substantiation process, please log in to your TexFlex account or contact TexFlex Customer Care toll-free at (844) 884-2364 (TTY: 711), Monday-Friday, 7 a.m. to 7 p.m.


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