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Payment Information - Fall and Spring Semesters

METHODS OF PAYMENT

Following is a summary of acceptable methods of payment on student accounts:

Method

Fee

Cash (only in person at the SFA Business Office, Austin Building, 2nd floor)

None

Personal Check (in person or by mail)

None

E-check (via SFA's eBill system)

None

Cashier’s Check (in person or by mail)

None

Money Order (in person or by mail)

None

*Credit Card (VISA/MC/Discover/AMEX via SFA's eBill system only)

2.75% ($3 min)

*Debit Card (in person or via SFA's eBill system - all brands)

None

Financial Aid

None

Texas Guaranteed Tuition Plan (formerly Texas Tomorrow Fund)

None

 

*Important Credit/Debit Card payment information:

A 2.75% convenience fee ($3 minimum) is charged for credit card payments. The convenience fee is non-refundable. Credit card payments must be made online via SFA’s eBill system. No credit card payments are accepted in the Business Office or via telephone. Debit cards are accepted in the Business Office or online via SFA's eBill system.

VISA, MasterCard, Discover, and American Express are accepted for payment on student accounts via eBill.

Mailing Address (via US Postal Service):
Stephen F. Austin State University
Business Office
P.O. Box 13053, SFA Station
Nacogdoches, TX 75962-3053

Delivery Address (FedEx, UPS, courier):
Stephen F. Austin State University
Business Office
2102 N. Alumni Drive, Austin Building, Room 204
Nacogdoches, TX 75962

On-line Payments

On-line payments are made through eBill, SFA’s electronic billing system. The eBill system is accessed by logging in to mySFA. Forms of payment accepted online are e-check, credit card (VISA, MasterCard, Discover, American Express), and debit cards (all brands). No credit cards will be accepted at the Business Office windows or via telephone.

In-Person Payments

Payments can be made at the SFA Business Office, Austin Building, 2nd floor, between the hours of 8:00 a.m. and 4:30 p.m., Monday-Friday.

Forms of payment accepted at the Business Office windows are cash, personal check, cashier’s check, money order, and debit card. No credit cards will be accepted at the Business Office windows.

Telephone Payments

None

BILLING AND eBILL

EBill is SFA’s electronic billing system. Prior to and throughout each semester or term, billing notifications are e-mailed to students' SFA e-mail addresses alerting them that their bills are available for viewing online on eBill. No bills are mailed through the post office.

Online bill payment is accomplished through the eBill system. EBill provides secure access to online Business Office services where students can pay and manage their SFA accounts. Through eBill, students can:


Students can authorize parents and others to access and pay their account by establishing “Authorized Users” on the eBill system. Students may add or remove Authorized Users at any time. The new Authorized User will receive an e-mail notification containing a Username, temporary Password, and login instructions. NOTE: An Authorized User must have an e-mail address.
Accessing eBill

Students


From here, to set up Authorized User(s):


Authorized Users (anyone to whom the student has granted access)


INSTALLMENT PAYMENT PLAN

Students may opt to pay their bills in three installments by enrolling in the Installment Payment Plan each semester. Approximately 1/3 of tuition, fees, room, board plus all non-deferrable fees are due prior to the first class day. Each of the remaining two installments will be approximately 1/3 of tuition, fees, room, board, and they will be due throughout the semester. The exact amounts due and specific due dates will be shown on the Payment Plan tab of eBill.

A non-refundable fee for the Installment Payment Plan will be charged to the student’s account. A late fee will be assessed on each late installment payment.

NOTE: All balances from prior terms must be paid in full to enroll in an Installment Payment Plan.
To enroll in the Installment Payment Plan:


To view a short PowerPoint about eBill and the Installment Payment Plan, including the sign-up process, go to http://www.sfasu.edu/controller/docs/business/ebill-instructions.pdf.

SHORT-TERM LOANS AND BOOK LOANS

Students receiving short-term loans are required to set up an Installment Payment Plan. The short-term loan will pay approximately 1/3 of tuition and fees (no housing or meal charges). It is designed to pay an amount sufficient to keep the student from being dropped from classes. Students desiring short-term loans or book loans should contact the Financial Aid Office for more information.

STUDENT ACCOUNT REFUNDS

Any refunds due the student will be processed according to SFA's Refund Policies.

SFA has partnered with Higher One®, a financial services company, to deliver all student account refunds. Upon enrollment at SFA, Higher One® will send the student their SFACard.  SFACard is the student’s key to selecting the refund method of their choice. It will be sent to the address the student designated as their mailing address in mySFA and will arrive in a bright green envelope. Students should activate their SFACard as soon as they receive it to select one of three delivery methods for any future refund:


Students should keep their SFACard throughout their entire SFA career, as they may need it if they decide to change their refund preference.

Student account refunds will begin approximately two weeks from the first class day. The initial disbursement date for each term will be established and communicated by the Business Office. After the initial disbursement date, refunds will be processed regularly throughout the rest of the semester.

For more information about the refund process and to view a short slideshow about SFACard, go to the SFACard webpage.

DATES AND DEADLINES

Specific dates and deadlines are posted on the Business Office webpage.

RETURNED PAYMENTS

Returned Payments include any form of payment returned for any reason. A student whose payment is returned for any reason will incur a fee. The student may not register for a future term until the bill is paid in full.

QUESTIONS?

Please refer to eBill FAQs for additional information. For questions, contact the SFA Business Office at (936) 468-6960 or in person on the 2nd floor of the Austin Building. Office hours are 8:00 a.m.-4:30 p.m., Monday-Friday.

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