Frequently Asked Questions
What are the maximum rates for reimbursment?
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The rates differ depending on the type and destination of the travel. Please
refer to the Texas
Travel Allowance Guide or Out
of State limits.
How can I ensure a timely response to my claim? What are the most
common problems that cause delays in the processing of travel vouchers?
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The most commom problems are:
- approved travel request for this trip is not on file.
- request shows amount '0'; therefore, no reimbursement may be claimed.
- voucher is not signed.
- account numbers on request and voucher do not agree.
- social security is omitted or is not correct.
- non-reimbursable auto rental expense is claimed.
- meals for non-overnight stay are not reimbursable for trip of less than 6 hours.
- meals for non-overnight stay are not reimbursable for trip of less than 25 miles.
- date and time of departure and/or arrival are not shown.
- breakdown of meals and lodging is not shown (must be on daily basis).
- breakdown of meals and lodging incorrectly includes hotel tax.
- more than the maximum rate allowable for locale visited is claimed.
- more than the maximum allowable hotel tax is claimed.
- state hotel tax in Texas is not reimbursable.
- amount claimed on voucher exceeds amount approved on travel request.
- original receipts are missing.
- travel advance was received; please recalculate.
- mileage claimed is higher than allowable (please use mileage guide).
- point-to-point mileage must be provided for each leg of trip.
- method of transportation and duties performed must be included.
Contact Information
traveldesk@sfasu.edu • Lynnette Honea (936) 468-2462 • fax: (936) 468-2207