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Consumer Information

General Consumer Information

In accordance with federal regulations, below is a summary of information that pertains to the policies, procedures, operations, and costs of Stephen F. Austin State University that enrolled students, prospective students, and parents may find useful. This information is provided in compliance with the Higher Education Opportunity Act of 2008 (, which requires disclosure of information and reports on various aspects of institutions of higher education.

Consent for Electronic Transactions
In obtaining consent for electronic transactions, the financial aid office has a terms and conditions and authorizations agreement that each individual who receives federal financial aid must agree with to receive these funds. For more information, please log into your MySFA account, under the Financial Aid tab, to view this agreement.

Non-Loan Related Disclosures


Financial Assistance

Notice of Availability of Institutional and Financial Aid Information
Contact Information for Assistance in Obtaining Institutional or Financial Aid Information
Study Abroad Programs - To find out if Financial Aid can be applied to a study abroad program, please speak with a Financial Aid Counselor.
Student Financial Aid Information for prospective and current students
Notice of Federal Student Financial Aid Penalties for Drug Law Violations
Drug and Alcohol education programs are provided to students through AlcoholEdu for College.
Rights and Responsibilities of Aid Recipients
Terms and Conditions of Financial Aid Awards provided to students via their mySFA account.
For information regarding the terms and conditions under which students receive Federal Direct Loans and Perkins Loans, please click here.
Shopping Sheet Information is provided via the student’s mySFA account. Only students that receive military exemptions/waivers or military awards will be able to see this information.

Health and Safety

Drug and Alcohol Abuse Prevention Program
Notice of Federal Student Financial Aid Penalties for Drug Law Violations - The Financial Aid Office notifies students of their loss of eligibility and ways to regain it as those cases occur.
Drug-Free Workplace - The Vice President for Finance and Administration sends out an annual notification to students, faculty, and staff with regards to the penalties of drug and alcohol violations. More information on the penalties of criminal convictions and the effect of such on financial aid eligibility can be found on the Department of Education’s website located here:
Vaccination Policies
Annual Security Campus Report, Crime Log, JackAlert/Campus Alert- Timely Warnings of Crimes on Campus with regards to the Clery Act
Missing Student Notification Policy
Annual Fire Safety Report
Campus Safety
Sexual Harassment Policy - For reporting violations of sexual harassment, contact the Vice President for University Affairs at 936-468-2701.

General Institutional Information

Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA)
For additional information on FERPA, visit the U.S. Department of Education website:
Consumer Information available on College Navigator
Facilities and Services available to students with Disabilities
Student Body Diversity
Cost of Attendance
Net Price Calculator
Refund Policy
Requirements for Withdrawal and Return of Title IV, HEA Financial Aid
Textbook Information
Academic Program (Educational Program, Instructional Facilities, and Faculty) Student Catalogs/Bulletins
Transfer Admission and Credits
Articulation Agreements
Institutional and Program Accreditation, Approval, or Licensure. List of Accredited Programs
Copyright Infringement Policies and Sanctions
Programs That Prepare Teachers
Constitution Day is celebrated on campus each year on September 17 to commemorate the ratification of the United States Constitution.
Distance Learning Information
Stephen F. Austin State University’s Non-Discrimination Statement


Student Outcomes

Retention Rate
Completion/Graduation Rates
Placement in Employment and Job Placement Rates- Stephen F. Austin State University does not calculate official job placement rates.


Intercollegiate Athletic Program

Athletic participation rates, financial support data, and athletic revenue and expenses
To view the Graduation Success Rate for Stephen F. Austin State University, search for the year and sport.


Voter Registration

Voter Registration Forms


Disclosure Requirements Relating to Education Loans


State and Federal Grant Assistance
Federal Student Loan Information
National Student Loan Data System
Entrance Counseling for Student Borrowers
Exit Counseling for Student Borrowers
Preferred Lender Lists - Stephen F. Austin State University does not currently participate in Preferred Lender Lists.
Financial Aid Code of Conduct
Satisfactory Academic Progress Policy
Public Service Loan Forgiveness
Consolidation Information
Repayment Options for Loans
Sample Loan Repayment Schedule
Deferment and Forbearance
Self-Certification Form for Private Education Loans – Student must contact the Financial Aid Office for this form.
Study Abroad Programs - To find out if Financial Aid can be applied to a study abroad program, please speak with a Financial Aid Counselor.


Office of the Ombudsman

The Federal Student Aid Ombudsman Group of the U.S. Department of Education assists borrowers in resolving disputes related to William D. Ford Federal Direct Loans, Federal Family Education Loan (FFEL) Program Loans, or Federal Perkins Loans. The Ombudsman Group is a neutral, informal, and confidential resource to help resolve disputes regarding student loans that an institution has not resolved.

The Ombudsman can be contacted at the following address:

FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633

Fax: 606-396-4821
Via on-line assistance:

The Texas State Higher Education Coordinating Board can be contacted with regards to obtaining information on programs offered by the state. This agency can be contacted by calling 512-427-6101 or by going to their website at

Students or other persons with questions regarding the consumer information or disclosures provided on this page can contact the Financial Aid Office at 936-468-2403.

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