The Texas Certified Public Manager Program (CPM) offered through Stephen F. Austin State University is a sequence of seven tracks. The program offered in Nacogdoches is presented over a 18-month period with each track meeting on a Friday a month for three months on the campus of Stephen F. State University. Track 7 is completed as an independent study.
The CPM program may be started with any track, except Track 7. Tracks do not need to be taken in any particular order. However, all seven tracks must be completed within a five-year period to qualify for completion of the program. A track may also be taken at any other location offering the CPM program. The program consists of the following tracks.
- Track1: Personnel Administration
This track provides essential information concerning the human resources function in public sector organizations. Topics to be covered include strategic human resource planning, recruitment, equal employment opportunity, selection, training, compensation including benefits, classification, performance appraisal, workplace safety, discipline, termination, and legal liability.
CPM Track 1 Dates:
- Friday, October 7, 2016
- Friday, November 4, 2016
- Friday, December 2, 2016
- Track 2: Managing for Quality
This track provides ways that public managers can emphasize quality to improve their operations. A variety of techniques will be explored that may include re-engineering, marketing, Total Quality Management (TQM), strategic planning, systems approaches, and working under fiscal constraints. This track emphasizes ethical, technical, and leadership competencies.
CPM Track 2 Dates:
- Friday, January 6, 2017
- Friday, February 3, 2017
- Friday, March 3, 2017
- Track 3: Organizational Communication
This track offers essential information concerning effective methods for bettering internal and external communications. Topics include communicating with governing and oversight bodies, barriers to effective communication, and dealing with disagreements, conflict, and group-think. Ways for improving oral and written communication are also covered.
CPM Track 3 Dates:
- Friday, April 7, 2017
- Friday, May 5. 2017
- Friday, June 2, 2017
- Track 4: Public Finance and Budgeting
Information concerning the theory and practice of public finance and budgeting is discussed in this track. The role of government in the economy and in society is showcased. The basics of budgeting formats, processes, forecasting, and implementation are illustrated. Purchasing, auditing, and risk management will also be covered.
CPM Track 4 Dates:
- Friday, July 7, 2017
- Friday, August 4, 2017
- Friday, September 1, 2017
- Track 5: Productivity and Program Evaluation
To provide diverse accounts of productivity enhancements in government and nonprofit organizations. Strategic planning, program development, and decision making models are emphasized. Evaluation methods (e.g., benchmarking, feedback assessment) and challenges are discussed. The legal aspects of public administration are covered. Participants develop skills designed to improve public sector performance.
CPM Track 5 Dates:
- Friday, October 6, 2017
- Friday, November 3, 2017
- Friday, December 1, 2017
- Track 6: Information Systems for Managers
This track provides the background in informal, formal, and technological management information systems that are used in the public sector. A variety of technological tools will be explored including web sites, networking, the Internet, and Microsoft Office Programs. These tools can be used to better the services of public sector organizations.
CPM Track 6 Dates:
- Friday, January 5, 2018
- Friday, February 2, 2018
- Friday, March 2, 2018
- Track 7: Applied Research Practicum
This track provides students with the opportunity and tools necessary to prepare a major applied project related to their organization or area of interest. This track is the "capstone" of the CPM Program and will incorporate lessons and information provided in the other six tracks.
Participants meet individually with Dr. Herzog.
Each track is team taught by a combination of academic and practitioner faculty who develop and deliver the instruction. Academic faculty are regular faculty at Stephen F. Austin State University and other Texas institutions of higher learning. Practitioners come from a variety of positions in city, county, state, school district, and federal governments, along with administrators from the nonprofit and private sectors. The CPM Program Director is responsible for organizing and coordinating each track with significant input from the academic and practitioner faculty.
CPM tracks are exciting and