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FAQs
- Application FAQ's
- Reservation Cancellation Request
- Deposit Q&A
- Facilities Q&A
- Facility and Roommate Assignment Q&A
- General Q&A
- Guidelines and Regulations
- Innovative Living Center Q&A
- Login help
- Meal Plan Q&A
- Off campus Q&A
- Priority Signup
- Rates Q&A
- Technical Questions
- Maintenance Questions
What is the earliest that I can submit a housing application?
- The Residence Life Department will begin accepting applications 12 months prior to the semester that the student is applying for. (Example: may apply in September 2005 for Fall 2006 housing. For more information, please see the New Student Checklist.
How do I apply for summer school housing?
- You will need to complete a separate application for summer school. You will not have to submit an additional deposit if you have a current deposit of $100.
Reservation Cancellation Request
What if I need to cancel my housing?
- You will need to log into your mySFA account and submit your cancellation. If you want to cancel your housing to live off campus, please make sure you meet the off campus requirements or your cancellation will not be completed. Cancellation deadlines are necessary to meet in order to receive deposit back.
How much is the housing deposit?
- Each student must submit a $50 deposit with their housing application. Upon confirmation of assignment, the students will complete and return a contract with an additional $50 confirmation deposit, making a total deposit of $100. For more information, please see the Housing Application Checklist.
If I am retuning and trying to transfer to another facility, do I need to submit another housing deposit?
- No, your current housing deposit will remain on file as long as you are on-campus.
- You must always maintain a $100 deposit while living on-campus.
What if I change my mind and want my deposit back?
- Applicants may cancel their reservation through their mySFA account by the following deadlines: July 20 for the Fall semester, December 20 for the Spring semester, May 10 for the first summer semester and May 10 for the second summer semester.
- Cancellations after these dates will result in the deposit being forfeited. For more information, please see the Housing Application Checklist.
Do I have to have 24 completed semester hours to live in North or South Hall?
- No, there is no hour requirement for North or South Hall anymore.
Is the B-unit at Lumberjack Village an apartment?
- No. The B-unit at Lumberjack Village is a residence hall. Single students will be assigned to each bedroom at Lumberjack Village. All residence hall policies and procedures apply to all of Lumberjack Village.
Where can I get more specific information on the different facilities?
- Click FACILITY INFORMATION for additional information, facility dimensions, diagrams and photographs.
Are the facilities open during the holidays?
- Housing fees do not cover periods when classes are not in session. The facilities are closed during Thanksgiving, Winter Break and Spring Break. Students requesting to stay over the breaks may do so for an additional fee if space is available. For more information please visit Break Housing.
FACILITY AND ROOMMATE ASSIGNMENT Q&A
May I change my housing assignment?
- Yes!
June 1 - August 1 you may change your housing assignment to any available space for which you meet requirements by following the steps listed below. The Select a New Space function is not available on Mondays and Tuesdays. Please visit our Residence Life Calendar for log in times.
Go to mySFA and login.
- Click on the myServices tab,
- Click on Housing Services below,
- Login to the Residence Life Department web page with your mySFA Username and PIN,
- Near the bottom of the page, under FALL, click on Select Space.
Can I choose my roommates?
- For the Fall, students can request a roommate on their application and the Residence Life Department will try to accommodate each request but cannot guarantee that all request will be fulfilled.
- If a student would like to make changes to his/her assignment after assignments are made on June 1, they may do so by accessing their account through mySFA from June 1 - August 1 (OPTION WILL OPEN ONLY IF SPACE IS AVAILABLE). This will be down on Mondays and Tuesdays in order to make new assignments.
- For the summer, students can request a roommate on their application and the Residence Life Department will try to accommodate each request but cannot guarantee that all request will be fulfilled.
If I cancel my reservation, when do I get my deposit back?
- For students living on campus your deposit will be processed at the end of the semester unless any damages or charges are on the student's account. This process may take 4-6 weeks.
- For incoming or future students, as long as we receive the cancellation by the appropriate dead line, it will take 4-6 weeks to process the refund.
How soon will a space become available once a student cancels their space?
- Spaces will be available for the Select Space process as soon as the Residence Life Department completes the cancellation from the student.
If I am assigned to Garner or University Woods, will I be assigned a roommate?
- Garner: Yes, you will be assigned a roommate. This one bedroom apartment has a two-person occupancy.
- University Woods: No, if you would like to have a roommate, you and your prospective roommate must come by the Residence Life Department to complete the "Add a Roommate" form. All residents must meet the criteria to live in an on-campus apartment. View criteria at our web site.
Can I get a private room? (this question does not apply to Lodge or Village)
- Private rooms will only be made available if space is available. This will take place after the 12th class day of each semester. See calendar for specific dates.
If I have a Private room now, can I renew it?
- No, Private rooms will only be made available if space is available and are done on a per-semester basis. This will take place after the 12th class day – please see our Residence Life Calendar for details.
If I am in a room by myself, will I be assigned a roommate?
- Yes, after Priority Sign Up/Cancellation is complete, all students who are left without a roommate will be consolidated. This means that you may be assigned a roommate or you will be reassigned to another room. All returning students will have a roommate assigned before new resident assignments are made in June.
- Please check your housing information periodically during the summer to view any changes made in your assignment.
Where will summer school housing be?
- Hall 14 is the only facility available for summer school only. For prices see our housing rates for summer.
Can I change my assignment or cancel during the summer? Can I change my mind after completing Priority Sign-Up/Cancellation?
- Yes, June 1 - August 1 (OPTION WILL OPEN ONLY IF SPACE IS AVAILABLE), you may log-in and change your assignment to any available space on-campus. You may also cancel your housing. Cancellations for the fall received after July 20, will cause you to have your housing deposit forfeited.
How can I make roommate preferences?
- When choosing a new facility/unit, you will be able to view who else is assigned to that unit. Therefore these will be your new roommates.
I am graduating during the contract period. Will I get a break contract fee?
- If you cancel on the Residence Life Department web site by the cancellation deadline stated on the contract, you will not receive a break contract fee if you are graduating.
- Please see the Housing Contract for more information on cancellation provisions.
If I want to sign up for Lumberjack Lodge or Lumberjack Village, do I have to be able to fill the entire unit or can I sign up for just one spot?
- You do not have to be concerned with filling the entire unit.
What is the deadline to cancel my housing reservations?
- FALL: July 20 is the deadline to cancel your housing reservations if you wish to get your deposit refunded.
- SPRING: December 20 is the deadline to cancel your housing reservations if you wish to get your deposit refunded.
- SUMMER 1&2: May 10 is the deadline to cancel your housing reservations if you wish to get your deposit refunded.
What do I do if I cancelled but now I want to remain on campus?
- Contact the Residence Life Department at housing@sfasu.edu by June 1 to inform us that you wish to stay on campus. We will assign you to any available room in any available facility on-campus.
- If you do not contact us before June 1, then you may have to submit a new application and $100 housing deposit
When will I know which facility I have been assigned to and who my roommate will be?
- Fall Assignments are made after June 1 and contracts are due by July 15.
- Spring Assignments are made after November 1 and contracts are due by December 1.
- Summer Assignments are made after May 1.
- Assignments are contingent upon the student being eligible for academic admission. Students can view their assignment through their mySFA account. You will see who your roommate is at this time. Plus, you can send your roommate a message, too. For more information, please see the Housing Application Checklist.
How can I be sure that I get the roommate that I requested?
- Students who have a roommate preference should utilize the roommate assignment request process on the housing application. Students with roommate preferences must mutually request each other and list the same facility preferences.
Can I get a private room?
- Private rooms are available as space permits for an additional $500 or $600 per semester (fall/spring) and an additional $200 per semester (summer semesters). See the Residence Life Department web site calendar for when private rooms are available each semester. These are issued on a first come basis in the lobby/office of each facility .
If I do not get the facility that I requested, when can I change facilities?
- From June 1 - August 1 (OPTION WILL OPEN ONLY IF SPACE IS AVAILABLE), you can go online to make unit selection. If you are a new student and you did not get the facility that you requested, there will be facility transfers at the beginning of each fall and spring semester. These transfers are done on a first come, first served basis. Notices of the date are posted on the Residence Life Department Web site and in all facilities.
What if I completed the Priority Sign-up and want to change my mind later and move off campus?
- You may cancel your housing reservation by submitting the online form by July 20th if you meet the off-campus requirement of being 21 years of age before the 12th class day, or have earned 60 hours.
- Deposits can only be refunded if the cancellation is received before July 15th.
Are the facilities open during the holidays?
- Housing fees do not cover periods when classes are not in session. The facilities are closed during Thanksgiving, Winter Break and Spring Break. Students requesting to stay over the breaks may do so for an additional fee if space is available. Please contact the Residence Life Department at (936) 468-2601 for more information.
Can I choose my roommates?
- For current students from Spring, if you wanted to room with a friend, you both should have completed Priority Sign Up and tried to sign up for the same facility / unit.
- For the current students who were unable to do this and for incoming students, changes can be made online from June 1 - August 1 (OPTION WILL OPEN ONLY IF SPACE IS AVAILABLE).
Are the facilities open during the holidays?
- Housing fees do not cover periods when classes are not in session. The facilities are closed during Thanksgiving, Winter Break and Spring Break. Students requesting to stay over the breaks may do so for an additional fee if space is available; however, South Hall (12) is a 12 month facility which does not close over the breaks. Please contact the Residence Life Department at (936) 468-2601 for more information.
What size sheets do I need for Lumberjack Village?
- Students need to buy Extra-Long Full Size sheets for village.
I am a non-athlete and want to live with my friend who is a scholarship athlete. Can I?
- No, scholarship athletes are assigned by the Athletic Office and are only assigned with other scholarship athletes.
Where is the Residence Life Department located?
- The main Residence Life Department is located in the Austin Building, Room 131. The address is SFA Box 13054, Nacogdoches, TX 75962 and the phone number is (926) 468-2601. You can also contact our office by email at housing@sfasu.edu
How can my parent's ship a package to me?
- Deliveries by mail services such as UPS and Federal Express are accepted at the desk/office of each facility. Deliveries should include the student's name, facility, room number and street address of the facility that they reside in.
How will I get mail?
- All students residing in the facilities are required to rent a post office box from the Post Office in the University Center. The SFASU Post Office is available to serve faculty, staff and students. Conveniently located in the University Center, it houses over 10,000 boxes available to students and offices.
What is the earliest that I can move in my facility for upcoming semesters?
- See current Housing calendar.
Where on campus can I go to get online?
- You can go to the library (4 computer labs), the Cyber Cafe in the Hungry Jack Inn, or the Boyton building.
GUIDELINES AND REGULATIONS Q&A
Are pets allowed in the facilities?
Occupants of University housing are not permitted to keep pets except small birds in cages and fish in aquariums no larger than 10 gallons.
Does the University sell insurance for property lost within the facilities/apartments?
No, but we strongly recommend contacting your insurance company on this issue. The University is not responsible for any damages, theft or other actions to property. It is the responsibility of the property owner to protect his/her belongings.
What do I bring to live in the facilities?
Good question! Here's a link to a list of things that you can and cannot bring. What to Bring and Community Guidelines.
Are non-smoking rooms available?
All facilities at SFASU are non-smoking. Smoking is not allowed inside any facility on campus, in any common area of a facility, or the porch area of the building. Smoking areas will be designated outside of each facility.
My Ethernet connection is not working, where can I get help?
Go to SFA's ResNet for help!
What is the Brophy Center (Academic Enrichment Center)?
The Academic Enrichment Center is located in Mays (male) and Hall 10 (female). This program is equipped for students who desire a structured living environment designed to enhance educational progress and ease the transition to a university campus. Residents in this program agree to participate in regular tutoring and study hall sessions. Twenty-four hours per day quiet hours, Sunday through Thursday, ten hours per day on Friday and Saturday.
What is the Academic Excellence Center?
The Academic Excellence Center is located in Wisely (Coed). This program is for students who desire a stimulating living environment designed to challenge academically talented students. Incoming freshmen students must have a minimum of a 1220 SAT score or 27 ACT score and graduate in the top 25% of their high school class. Transfer students must have a minimum 3.25 cumulative transfer grade point average, with a minimum of 15 transfer hours.
What are the requirements to live in Wisely?
- A returning student must have completed 15 hours and have a GPA of at least 3.25.
- If a returning student is assigned to Wisely, and then receives a GPA lower than a 3.25, this student will be assigned to another available space on campus.
- Students must be approved by the School of Honors to be admitted to live in Wisely.
If I change my mySFA PIN number, how soon can I log-in with it?
- The change occurs immediately after you submit the change. You can use the new PIN to log in to the Housing Services immediately.
Do I have to purchase a meal plan if I live in Lumberjack Village?
- If you live in the A-unit of Lumberjack Village, you must purchase one of the three meal plans available. The 7/14 meal plan, the 7/20 meal plan or the 210 block plan.
- If you live in a unit with a complete kitchen, you are not required to purchase a meal plan.
Who do I contact if I require a special diet?
- Students requiring special diets should contact Aramark Dining Services at (936) 468-5208.
What is the web site for Aramark?
Can I change my meal plan?
- Please visit http://auxserv.sfasu.edu/mealplan/mealplan.aspx for more information on changing your meal plan.
What do I need to do if I plan to live off-campus?
- Students who are at least 21 years of age or who have earned more than 60 hours may live off-campus. Other exceptions may apply. Click on OFF CAMPUS REQUIREMENTS for more information on criteria for off-campus.
If I apply for an off-campus permit, can I keep my current on-campus reservations too?
- No, when you submit an Off-Campus Permit Application, your current on-campus reservation for the next contract period is cancelled.
Can I move off-campus if I do not have 60 earned hours and I am under 21 years of age?
- You may apply for an off-campus permit if you qualify for another exemption. You can view the exemptions and complete an Off Campus Permit Application at OFF CAMPUS INFORMATION.
PRIORITY SIGN-UP / Cancellation
How much does it cost to live on-campus?
- Click here to see current price information.
Are the facilities open during the holiday breaks?
- Housing fees do not cover periods when classes are not in session. The facilities are closed during Thanksgiving, Winter Break and Spring Break. Students requesting to stay over the breaks may do so for an additional fee if space is available. If a student needs housing over the breaks they may request this by completing the break housing form. An email to the students SFA titan account notifying the student of cost and further details. There are not guarantees of housing during breaks depending on available space.
My login doesn't work, what do I do?
- Use the same mySFA log in Username and PIN as you would to log in to mySFA
- If you have forgotten your PIN, click on the "Getting started with mySFA and e-mail" button on the mySFA home page.
Where can I look for help with the online Housing Services?
- We have a help guide which provides screen shots and instructions on how to complete the online system.
- You can access this help guide by clicking on the Housing Services Help link on the top left hand box in the Housing Services or by visiting https://cp.sfasu.edu/site/getstarted/getstarted.html
- You may print this out or view it online.
Why can't I get into the facility of my choice?
- The facility may not have any available space.
- You may not meet the criteria to live in the facility.
- You may view facility criteria
- You may not be the appropriate gender for the facility.
The online system won't let me finish the process. It keeps timing out.
- There may be too many people logged in to the online system. Wait a few minutes and try again.
- You will need to select your choices in a shorter amount of time.
- If you continue to have problems, please call the Residence Life Department office at (936) 468 -2601 or email us at housing@sfasu.edu
Air conditioning questions:
My AC is not working what should I do?
- Make sure nothing is blocking your ac unit.
- Make sure your ac unit is plugged in.
- Contact the front desk and put in a work request.
Can I open my window?
Windows in facilities with central air condiditioning (Todd, Hall 10, Mays, Hall 14, Griffith, Hall 16, Steen, Kerr and Garner) must be kept closed at all times to maintain the temperature. See community guidelines for more information.