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Stephen F. Austin State University

Information Technology Services

Welcome to Information Technology Services!

Information Technology Services (ITS) is responsible for maintaining the availability, functionality, and security of the university's administrative computer systems, wired and wireless campus network infrastructures, wide-area network communications, private intranet portal, e-mail services, and telephone system. ITS also provides separate computer repair services and help desks for students, faculty, and staff.

Banner Scheduled Maintenance Calendar

We strive to maintain uninterrupted service; however, routine maintenance is required. Below are scheduled dates for maintenance outages so that you may plan accordingly. The outage is scheduled to begin at 6:00 p.m. on Friday of each date listed below and may only occur Friday night, with availability resumed on Saturday. For significant upgrades, outages on Saturday may also occur. Some months upgrades may not be necessary and service will not be interrupted. An email will be sent the week prior to each scheduled outage with more details regarding the duration of the outage and announcements will be posted on the Banner menu page as well as in mySFA.

Banner maintenance outages will affect all Internet-Native Banner (INB) and Self-Service Banner (SSB) including services on our webpages that are integrated with Banner (see list below). WebFocus reporting and UC4 Application Manager will also be unavailable during these times. The following services will be unavailable due to integration with Banner: