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NEAX 2400 DTERM SERIES i TELEPHONE QUICK REFERENCE GUIDE
RECEIVING A CALL
Depress ringing line to answer the following calls:
Outside Call:................Fast Ring Signal
Inside Call:...................Normal Ring Signal
PLACING A CALL:
Outside Call:...............Dial 9 followed by the desired number.
Internal Call:................Dial the 4-digit extension number
UP / DOWN ARROWS:
LCD Contrast:......................................................Press the up or down arrow key while phone is idle
Speaker/Handset Volume:................................Press the up or down arrow key during conversation
Ringer Volume:....................................................Press the up or down arrow key during ring cycle
FEATURE KEY ACTIVITIES:
Feature + 1 Turns microphone on or off
Feature + 3 Selects ringer tone
Feature + 4 Adjusts transmission/receiving volume
SPEAKER PHONE:
When using the speaker to answer or place a call, you must first activation your microphone by pressing the 'MIC' key. The 'MIC' light indicator will light red and 'MIC' will flash on the display.
TRANSFERRING A CALL:
1) Press the TRANSFER button and hear an interrupted dial tone
2) Dial the station number to receive the call
3) Hear ringing or converse and hang up to complete transfer
NOTE: Depressing the TRANSFER button a second time before the transferred call is answered will cancel the transfer function and return the caller to the party that originally answered the call.
CONFERENCE CALLING:
1) With a call in progress (internal or outside) press the TRANSFER button
2) Dial a station number or the desired outside number for the third party
3) Wait for the third party to answer and inform them of the conference call
4) Press the CONF button and a three-way conference is established
The associated CONF button lights and CNF will appear in the display.
CALL HOLD:
To Place a Caller on Hold:
Press HOLD button once and the associated LED will flash green. Replace handset.
Hold Retrieval:
Lift handset and depress the desired (green) flashing line button.
REDIAL:
Pressing the REDIAL button will display the last five numbers that you called.
Press the REDIAL button until the desired number is displayed and then press * to call that specific number.
CALL FORWARDING:
All Calls - Redirects all of your calls to another extension or to voicemail
To Set: Lift handset, press FWD-A button, dial the extension to which the calls are to be directed
To Cancel: Lift handset, press FWD-A button
Busy/No Ans - Redirects your calls when your line is busy or you do not answer.
To Set: Lift handset, press FWD-B/NA button, dial the extension to which the calls are to be directed
To Cancel: Lift handset, press FWD-B/NA button
RECALL:
This key is used to disconnect a call in progress and receive immediate dial tone in order to place a new call.
MESSAGE:
The MESSAGE button acts as a speed dial to the VoiceMail System extension 6245(MAIL).
DIRECTORY:
The DIRECTORY button is used for system speed dial numbers. The University is not currently using system speed dial numbers.
TO PARK A CALL:
CALL PARK allows you to 'park' a call in the telephone system. The call can then be retrieved from any telephone on the system.
To Park:
Press FLASH, Dial *2, Hang up.
To Retrieve a Parked Call From the Extension Where the Call was Originally Parked:
Lift handset and dial #2
To Retrieve a Parked Call from Any Other Extension:
Allows you to retrieve a call 'parked' by another extension in the system.
Go to any telephone on the system.
Lift handset and dial #6 and the EXTENSION number where the call was parked.
SOFT KEYS:
The following features have been programmed and will appear in the display. Pressing the soft keys located directly below the display activates these features. When activated, the display will flash as a reminder that the feature is activated.
MUTE Deactivates either the speaker or the handset.
VOICE CALL Allows a call to be placed to another DTerm user's built in speaker. When calling another extension, you may press your 'VOICE' soft key to activate the speaker on the called extension. You will hear a tone burst which will also be heard by the called party. After the tone, you may speak and your voice will be heard on the called party's speaker.
HEADSET This key allows you to go on-hook and off-hook when using a headset.
CALL PICKUP To answer an incoming call within your call pickup group, lift your handset and press the 'PICK' soft key.
CALLBACK When calling a busy extension, press your 'CB' soft key then hang up. When the called extension becomes idle, you will receive a call back automatically.
TO PROGRAM SPEED DIAL NUMBERS ON UNUSED BUTTONS:
STORING A NUMBER IN MEMORY
Buttons that do not have a line appearance or feature assigned to it may be programmed as one touch speed dial numbers
1) Press the FEATURE button and the button will light.
2) Press the button that you want programmed as a speed dial.
3) Dial the number to be programmed. Remember that, if you are programming to dial an outside number, you must dial a 9 first.
4) Press the FEATURE button to save your entry.
DIALING A STORED NUMBER
Lift the handset or press the button where you stored the number. The telephone will automatically dial the stored number.
NOTE: As a security precaution, do NOT store your LD authorization code as a speed dial.
MESSAGE WAITING LAMP INDICATOR:
The LED in the top right corner of the telephone will light red to provide you with a visual indication that you have a New Voice Mail Message.
Telecommunications & Networking Dept.
Created: January 4, 2004
Last revised: July 19, 2005
Contact: Telecom_webmaster@sfasu.edu