Stephen F. Austin State University

FAQs

FAQs

How do I put in a work request?
Work Requests must be submitted electronically through our AiM work management system.
Who should I contact if I am having trouble entering a work request of viewing my charges?
You can either call the Physical Plant accounting office at 468-3007 or email Alison Ford at fordam1@sfasu.edu
I have a work request that needs to be handled immediately (i.e. gas leak, flooding). What should I do?
During work hours (7:00am-4:00pm), you can call PPD work control at 468-3206 to notify someone of the situation. After hours or during lunch (12:00-1:00pm), call UPD at 468-2608. Then, for documentation and billing purposes, you may also be required to submit a written request through our AiM system.
Is a key request the same as a work request?
Yes. Please submit all key requests following the same procedure as work requests.
Can student organizations rent tables and chairs from the Physical Plant?
Possibly, but requests need to be submitted through the Student Activities office. Please contact them at 468-3793. Please note that the Physical Plant MUST be provided with a university account number to charge in order to create a work order.