The Implementation phase of the Project Management process puts the project into action. The Implementation phase consists of four sub-phases:
- Monitor and Control
- Move to Production
When a project moves into the Execution phase, the project team and the necessary resources to carry out the project should be in place and ready to perform project activities. During this phase the focus shifts from planning the project to participating in, observing, and analyzing the work being done.
Monitor and Control
Monitoring and controlling progress of a project plays a very important role in the successful implementation of a project. This is accomplished through:
- Tracking of Action Items
- Tracking of Issues
- Status Reports
Tracking of Action Items
The Project Management Office uses a list of tasks called Action Items to track outstanding items needing to be completed. Weekly team meetings are held to review and update listed action items as well as to add additional items as the need arises. This is done to ensure that activities in the critical path are completed on time so that the timeline of the project does not slip. These meetings also serve the purpose of protecting the project from unintentional scope creep.
Tracking of Issues
Throughout the project implementation there will be times when action items turn into irresolvable issues at the project team level. These action items are then escalated into issues to be resolved by the Executive Sponsor and other stakeholders of the specific process in question.
The Project Office distributes status reports of all technology-related projects on a regular basis to the Executive Sponsor and/or the Executive Steering Committee. The purpose of these status reports is to show the actual status of each of the projects currently being implemented and to address any issues that need to be escalated or require the attention of the Executive Sponsor and/or the Executive Steering Committee.
Move to Production
As a project moves to completion and the new service or process has been moved into a production environment, associated processes need to be in place to minimize service interruptions to the end-users.