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Work Requests (B-32)

Original Implementation: December 7, 1987
Last Revision: January 30, 2007

The Physical Plant Department does routine preventive maintenance based on importance, priority and available manpower. Maintenance is performed by the Physical Plant Department in response to requests made by individuals authorized to expend University funds. The Physical Plant Department will respond to the following categories of requests:

    1. Routine Maintenance

    2. Custodial Service

    3. Disposal Service

    4. Emergencies

  1. Routine Maintenance. These requests should include anything of a normal nature that will not require emergency attention or alter the structure. Such requests include temperature control, minor plumbing or custodial problems, and minor electrical problems. Requests of this nature should be directed to the Physical Plant Department by telephone at 468-3206, fax 468-4446 , e-mail, or by submitting a request on the Physical Plant website. The following information should be provided.

    1. Building name

    2. Department

    3. Date of request

    4. Urgency of request (used to assign a work priority to each request

    5. Exact location of job

    6. Detailed description of work needed

    7. Person making the request/contact number

    8. Account number

  2. Custodial Services. Requests for custodial services beyond normal cleaning activities by custodial personnel should be directed to the Manager of Custodial Services at 468-3905.

  3. Disposal Services. Disposal services are administered through the Special Services Department in the Physical Plant Department at 468-5107. Paper and household garbage of campus residents are picked up regularly. Used building/classroom materials such as lumber, cement, clay, etc., and confidential records which must be destroyed will be picked up by Special Services upon request.

  4. Emergencies. These requests, in the opinion of the requester, require immediate action to prevent endangerment of life and property damage.

    1. Broken water lines (inside or out)

    2. Utilities off

    3. Smell of natural gas or burning

    4. Broken windows

    5. Commodes overflowing

    6. Water spills on floors

    7. Hazardous conditions

Emergency requests should be reported immediately to the Physical Plant Department at 468-3206, or to the University Police Department at 468-2608 after normal working hours.

Cross Reference: None

Responsible for Implementation: Vice President for Finance and Administration

Contact for Revision: Director of Physical Plant

Forms: None