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Is your account disabled?
This is almost always due to a wrong PIN being used. The lockout is temporary.Try again in about 15 minutes. If you still cannot get in, please go to https://apache.sfasu.edu/accountman/verifyssn.html and enter your Campus ID, mySFA name, or SSN, then click the 'Submit' button. If you have set up a security question, you can answer it and retrieve your mySFA info, including your PIN.
If you do not have a security question set up, please call the Registrar's Office, at 936.468.2132. The Registrar Office personnel can reset your PIN after verifying your identity.
T.S.C. techs cannot reset Student PINs. If they try to transfer you to the T.S.C., remind them we cannot do this.