Stephen F. Austin State University

JackAlert Campus Notification System

JackAlert Campus Notification

The University Police Department is pleased to announce that a new campus alert system, JackAlert, is now available. This new system will become the primary campus alert system as of June 1, 2011, replacing the current Campus Alerts system. This campus notification system is in compliance with the Clery Act requirement for Timely Notifications to provide students, faculty and staff with timely notification of crimes that represent a serious or continuing threat to the campus community and heighten awareness. You may review the Timely Waring Policy here.

This new JackAlert system provides us with enhanced capabilities when issuing campus alerts. The alerts will continue to be available to the campus user via text message, voice call, email, but now adds Facebook, and Twitter alerts as well.

How To Register

Currently enrolled students and current employees can register to receive JackAlerts by logging onto mySFA and clicking the red "Register to get Campus Alerts" button on the right side of the screen. This directs you to the JackAlert device page where you can register and manage your devices.

When you access the JackAlert page, you will see that your SFA issued email address has been pre-loaded. This email address cannot be changed as it is used to verify your status as a current student or employee.

What Devices Can I Register?

You may register:
* Cell phones to receive text messages and voice calls
* Home or office phones to receive voice calls, and
* E-mail addresses other than your SFA account You can register up to three devices or addresses in each category.
This will allow you to add parents, guardians, and/or spouses if you want them to receive alerts also. The two numbers used when reciving text alert are 67283 and 226787. Users should save these numbers in their contact list under JackAlert.

What If I Am Already Registered in the Old System?

Even if you currently registered to receive alerts in the old campus alert system, you will need to re-register in the new JackAlert system. Old system data will not be transferred.

Will the Outdoor Siren System be Changed?

The outdoor system does not change in any way, and will continue to be tested monthly. JackAlert only complements the outdoor siren/speaker system.

Addition of Facebook and Twitter

In addition to JackAlert, the University will also issue alert information on Facebook and Twitter.

The University Police Department will also use Facebook to communicate non-emergency information to the campus community. We will post the Daily Crime Log, list Training Opportunities, provide Clery Act Information (Right to Know), and post other information that might be helpful.

To receive Facebook alerts and information, "like" us at:

http://www.facebook.com/SFAPolice

To receive Twitter alerts and information, "follow" us at:

http://twitter.com/#!/SFAPoliceDept

Need Help?

If you need assistance, e-mail us at:
updtech@sfasu.edu.