Stephen F. Austin State University

FAQ

Frequently Asked Questions

Is it mandatory that students stay in the residence hall during Lumberjack Orientation if they are from Nacogdoches or plan to live off campus in the fall?
Yes. We give students the opportunity to experience the on-campus resident experience during Lumberjack Orientation. There are also very important discussions and engagement programming at night with the Orientation Leaders at the residence hall. (Note: All students will stay in Steen Hall. Males and Females will be in separate towers).
Why is there a fee to attend orientation?
There are massive amounts of preparation work for each student and parent/family member before they attend Orientation. There are many operating procedures involved in the Orientation process. The cost also covers each student's room and board, meals, a Purple Haze t-shirt, publications and materials, and administrative costs. Parents and family members wishing to stay off-campus will need to make their own lodging accommodations. Please visit www.visitnacogdoches.org for a listing of local accommodations.
Is Lumberjack Orientation mandatory?
YES, Lumberjack Orientation is mandatory for all incoming first-year students who have graduated in the same year regardless of how many hours they are transferring in. In order to register for courses, each first-year student MUST attend a Lumberjack Orientation session.

Transfer Lumberjack Orientation is not mandatory, however, it is highly recommended. Students transferring from a different college or university should contact their Academic Advisor for course advising if they choose not to attend Transfer Lumberjack Orientation. Students attending Transfer Lumberjack Orientation will have the opportunity to meet their Academic Advisor and receive assistance registering for courses.
When can I register for classes if I don't come to Orientation?
Students who do not attend Orientation will gain access to register for fall classes at the beginning of August. It is the student's responsibility to contact the academic department of their major for academic advising. Contact the Orientation Programs office for further Orientation options.
I took a TSI test but, I am still waiting on my scores. Should I come to Orientation?
Yes. Even though you may not have your scores from your TSI test, you will still benefit from attending Orientation. Students who attend Orientation without TSI scores having been received by SFA will not be allowed to register for fall semester classes until those scores are received by the university. Once we receive your scores, you may register from home via the internet since you will have already been advised about your overall schedule. You may check your record at SFA to see the scores we have on file for you. Log in to your MySFA account, choose "Self Service Banner," choose "Student," then choose "View Test Scores" to see all the scores SFA has received and entered. For additional information regarding TSI, contact the Student Success Center at 936-468-5803.
I haven't taken a TSI test. What should I do?

Students who need TSI testing must take the approved Texas Success Initiative Assessment test prior to registration for classes. You may test at a local testing site and send your scores to SFA, or you may arrange to take the TSI Assessment at your Orientation session. We offer a chance to take the test Thursday morning before check-in. Please contact Testing Services at 936-468-3958 to reserve a time to take the exam during Orientation. Contact the Student Success Center at 936-468-5803 to determine which subject tests to take and to arrange for submission of test scores. You may also visit MySFA as described above to check on your own scores and view which scores are already on file with SFA.

Is it required to attend sessions on both days of Orientation?
Yes. Each day is mandatory.
Do parents need to attend Orientation?
Parents and family members are encouraged to attend Orientation with their student. Over 70% of parents and family members attend Parent/Family Orientation. There are many topics about which parents and family members need detailed information.
Can I pay my fall semester bill while at Orientation?
Complete tuition and bill statements will not be available until mid-August. However, you may put money towards your tuition and fees once you have registered for classes during Orientation. Room and board changes will not be added to your fall bill until August. Please note that tuition statements will NOT be mailed to your home address, they will be available through your mySFA Ebill account in August.
How can I get to Orientation if I don't have transportation?
It is the responsibility of the student to arrange transportation to and from Orientation.
Where do I go when I get to Nacogdoches?
Official check-in details will be included in your reminder email sent one week prior to your Orientation session. Information regarding parking will also be included in the email.
Where do I park during Orientation?
You may park near the Baker Pattillo Student Center for Transfer Lumberjack Orientation. During Lumberjack Orientation, parking at Steen Hall, near Lumberjack Lodge or the parking garages nearby are available for your convenience. An Orientation parking map is located on our website.
Will bedding be provided during Lumberjack Orientation?
Lines are not provided during Orientation. All students and family members staying on-campus should refer to the What to Bring List for details on linens. In addition, towels and personal items are also not provided.
How do I get a refund?
To cancel your Orientation, you must notify the Orientation Program office IN WRITING TWO WEEKS PRIOR to the session that you are scheduled to attend. You will receive a refund, minus a $20 service charge for the student and $10 per parent/family member.

The same process is required for Transfer Lumberjack Orientation. However, cancellation should be submitted ONE WEEK PRIOR to the session you are scheduled to attend. You will receive a refund, minus a $10 service charge for the student and $5 per parent/family member.

Students and parents/family members who do not attend, and do not notify the Orientation Program office by the cancellation date or reschedule to another session, will forfeit their Orientation fees. This also includes cancellation requested the day of your Orientation. Refunds for students who are ineligible for admission must also be requested in the same fashion.
Can I change my Orientation session?
Once students and parents/family members are registered for an Orientation session, they can change their Orientation date up to the week before the Orientation they are scheduled to attend, unless that session is full. It is not necessary to change students and parent/family member dates separately. Once the student date changes, the parent/family session will automatically change as well. When changing your Orientation, you must have your original session and date, new session date, and student ID number to complete the form.
Do I need my confirmation email to come to Orientation?
Yes. Your confirmation email sent to your Jacks account is verification that you have reserved your space and paid for your Orientation.
Can parents/family members wait and register the first day of Orientation?
Yes, ONLY if registration spots are available. However, this is for parents and family members only. We strongly encourage you to pre-register to ensure materials and meals. Students MUST BE pre-registered for Orientation. There will be a $10 LATE FEE, if you wait to register the day of the Orientation.

Also by waiting to register the day of your Orientation there is not a guarantee that there will be rooms available on campus. Orientation is NOT responsible for making off-campus lodging arrangements.
How many meals are provided during Lumberjack Orientation?
In addition to the various items you receive during Lumberjack Orientation, there will be a total of two full meals provided to you during your session: dinner on Thursday and breakfast on Friday. Your Orientation fee also includes light food and refreshments during the Parent Reception and Last Chance Resource Fair.
How much money do I need to bring to Orientation?
You may want to bring money for snacks, drinks and any SFA gear you may want to purchase from Barnes & Noble Bookstore. You will not need to bring money to pay for any tuition and fees during Orientation. Please note: If you have not paid your housing deposit by the time you attend Orientation, you MUST pay that deposit in order to register for classes on Friday.