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Emergency Management

JackAlert Emergency Notification System

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The University Police Safety Emergency Management Division is the primary issuer of campus alerts. This campus notification system is in compliance with the Clery Act requirement for timely notifications to provide students, faculty and staff with timely notification of crimes that represent a serious or continuing threat to the campus community and heighten awareness. You may review the university's Timely Warning Policy 13.22.

The JackAlert Emergency Notification System provides us with enhanced capabilities when issuing campus alerts. The alerts will continue to be available to the campus user via text message, voice call, email, Facebook and Twitter, but now adds Television alerts as well. If your television is connected to the campus Cable TV provider and has the appropriate tuner installed in it, then a scrolling message will appear on the television screen when an alert is issued.

JackAlert FAQ

How do I register for JackAlert?

To register to receive JackAlerts log onto mySFA and click Sign up for Campus Alerts. This directs you to the JackAlert device page where you can register and manage your devices. For new users, click the green Register button on the right side of the screen to create your account.

What devices can I register?

You may register:

  • cell phones to receive text messages and voice calls
  • home or office phones to receive voice calls, and
  • email addresses other than your SFA account.

You can register up to three devices or addresses in each category. This will allow you to add parents, guardians and/or spouses if you want them to receive alerts also. The two numbers used when receiving text alerts are 67283 and 226787. Users should save these numbers in their contact list under JackAlert.

Will the outdoor siren system be changed?

The outdoor siren system does not change in any way, and will continue to be tested monthly. JackAlert only compliments the outdoor siren/speaker system.

What if I need help registering for JackAlert?

If you need assistance, contact the UPD at updemail@sfasu.edu.

Facebook and Twitter

In addition to JackAlert, the university will post alert information on Facebook and Twitter:

https://www.facebook.com/sfasu
https://twitter.com/SFASU

UPD also uses social media to communicate non-emergency information to the campus community. The daily crime log, training opportunities, Clery Act Information (Right to Know), and other useful information is available here:

To receive Facebook alerts and information, "like" us at: http://www.facebook.com/SFAPolice
To receive Twitter alerts and information, "follow" us at: http://twitter.com/#!/SFAPoliceDept

Contact

University Police Department
936.468.2608 | 800.816.4657
Fax: 936.468.3984
updemail@sfasu.edu

Physical Address:
232 East College St.

Mailing Address:
P.O. Box 13062, SFA Station
Nacogdoches, Texas 75962

 

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