Welcome to the Office of Institutional Effectiveness!
The continuous improvement cycle underlies everything the Office of Institutional Effectiveness does. We provide support for strategic planning and the continuous improvement of all academic programs, educational support units, and administrative units at Stephen F. Austin State University (SFA). The office provides oversight, training, analysis, and support for ongoing assessment of administrative operations and student learning outcomes.
“If you can’t measure it, you can’t improve it.” Measuring the attainment of student learning outcomes and administrative operations aligns directly with the university’s mission and strategic plan. We are expected to measure things that are important to continuously improve our operations and ultimately, the quality of education our students receive.
The Office of Institutional Effectiveness specifically seeks to:
- Promote the adoption of the continuous improvement into the culture of SFA.
- Provide training, information and support for faculty, staff and administrators as they carry out their duties and responsibilities in ongoing improvement processes.
- Conduct individual consultations with, and provide feedback to, faculty, staff and administrators charged with implementing continuous improvement processes.
- Assist faculty, staff and administrators in developing and implementing improvement plans.
- Provide training and assistance in the use of the improvement management systems (Nuventive Improve, Platinum Analytics, Astra Schedule).
- Maintain effectiveness records.
- Conduct continuous local, regional, and national surveillance of developing issues in assessment, institutional effectiveness and accreditation.
Institutional planning and effectiveness involves all academic programs, university services, administrative units and stakeholders. Our office advocates incorporating the continuous improvement cycle in decision-making processes at all levels; and provides a sound basis for budgetary decisions and resource allocations.
 Attributed at various times to Peter Drucker, Lord Kelvin, William Thomson and Yoda