Stephen F. Austin State University

What is Counseling?

Definition of Counseling

According to the American Counseling Association, counseling is defined as, "a professional relationship that empowers diverse individuals, families, and groups to accomplish mental health, wellness, education, and career goals." Counseling involves helping people make needed changes in ways of thinking, feeling, and behaving, and is a goal-based collaborative process, involving a non-judgmental, supportive counselor who works with a client in telling his or her story, setting viable goals, and developing strategies and plans necessary to accomplish these goals. For some people this process takes a small amount of time, in some cases as little as one or two sessions; for others, the process may last longer.

An extremely important part of counseling is confidentiality, which means that the information discussed in session will be accessible only by you and your counselor, with a few exceptions. Please see Client Confidentiality for more detail.

What Issues Does Counseling Address?

People come to counseling when their attempts to deal with their concerns are no longer effective. Counseling can be helpful areas such as:

Who Can Access Services?

Counseling services are available and free of charge to enrolled SFA students.

How Do I Set Up an Appointment?

Scheduling Appointments

To schedule an appointment you may come by Counseling Services on the 3rd floor of the Rusk Building or call (936) 468-2401. Please arrive 10 minutes early for the first session in order to complete intake information.

Changing Appointments
If you need to change or cancel your appointment, call Counseling Services at (936) 468-2401. If possible, please allow at least 24 hours before your appointment to cancel or change times.