Axe ’Em, Jacks!
Get Help from the Experts
Virtual Lab
- Brightspace support via Zoom is available from 9 a.m. to noon and 1 to 5 p.m., Monday through Friday. You'll find the link to the virtual lab on the Brightspace homepage.
Student Help Request Form (replies sent within 48 hours.)
Email: d2l@sfasu.edu
Phone: 936.468.1919
Office Location: Steen Library, room 208
Office Hours:
8 a.m. to 5 p.m.
Monday through Friday
Get help by phone, email or in person. Appointments are available by request and walk-ins are welcome.
Getting Started
How to Access Brightspace
How to Access Courses in Brightspace
Finding Your Way Around a Brightspace Course
Sending Brightspace Email from Classlist Screen
Proctoring Services
Proctorio is an online test proctoring tool that is integrated with the quizzes tool in Brightspace. If you are in a class that requires the use of Proctorio for a quiz or exam, here are some helpful resources:
- Proctorio Student Quick Start Guide
- Proctorio Password Guide - for use if/when students are prompted for a password to access a quiz.
How to Access Student Support for Proctorio Exams