FAQ and Meet Our Staff
Orientation
If I haven’t taken the TSI test, what should I do?
Visit the Student Success Center's TSI Testing page for more information.
I took the TSI. Where do I send my scores?
Visit the Student Success Center's TSI Testing page for more information.
Who is my advisor?
You'll find your advisor and their contact information on the registration page in mySFA.
How do I take care of the holds on my account?
Log in to the registration page in mySFA. Any holds will include the hold type and the contact information for the office you must contact to clear the hold.
You cannot register for classes if there are holds on your account.
When can I register for classes?
You can register for classes through mySFA once you have been advised and registration holds have been removed. Registering for classes prior to attending Orientation is highly encouraged.
How can I change my major?
To change your major prior to Orientation, complete the online form using your mySFA credentials.
Changing your Orientation session date
Requests to change must be received at least two weeks prior to your preferred session.
To request a different session, complete the form on the Orientation page in mySFA.
You'll receive a confirmation email through mySFA once availability has been confirmed and your request has been granted.
If you have any questions, call New Student Orientation and Family Programs at 936.468.6641.
Canceling your Orientation registration
The deadline to cancel is June 1.
Refunds
Orientation registration is nonrefundable. It is returned to you (minus cancellations fees) in the form of a credit on your eBill.
Cancellation fees:
- $20 per student
- $10 per guest
To cancel your registration, complete the form on the Orientation page in mySFA. Additional information regarding the credit will be sent to your student email once the form is completed.
If you have any questions, call New Student Orientation and Family Programs at 936.468.6641.
Student staff members
Our student staff members play a significant role in the new student experience.

Danielle Torres, Graduate Assistant

Hailey Crews, Orientation Student Coordinator

Erika Matthews, Orientation Student Coordinator

Christian Turner, Orientation Student Coordinator

Savannah Warren, Orientation Student Coordinator
Axe ’Em, Jacks!