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COVID-19: Residence Life FAQ

What is SFA doing to reduce the spread of COVID-19 during move-in?

The Residence Life Department is taking multiple steps to make your experience on campus as safe and exciting as possible when you arrive. Here are things we're doing to prepare for your return to campus:

  • Adding more move-in dates and times to reduce the volume of students and families on campus at any given time.
  • Conducting enhanced disinfection of the many high-touch areas within our facilities, like door handles, light switches, handrails and tables.
  • Continuing our cleaning, sanitizing and disinfection process as directed by the Centers for Disease Control and Prevention.
  • Evaluating all residential programming to limit group sizes while encouraging involvement and building strong communities.
  • Cooperating with partners across campus to promote social distancing and current health protocols.
  • Limiting the number of people who may assist students during move-in to two helpers.
  • Limiting elevators to one student and up to two helpers at a time.
  • A limited number of carts will be available, which will need to be sanitized after each use.
    • If you have a dolly or cart of your own, bring it as this will speed up the move-in process.

Do I need to bring any health- and safety-related items to campus?

We encourage all residents to bring the following items with them:

  • Face coverings (reusable and washable)
  • Hand sanitizer, alcohol-based with at least 60% alcohol
  • Cleaning supplies (i.e., sanitizing wipes)
  • Acetaminophen or ibuprofen
  • Thermometer
  • If applicable and possible, an extra month's supply of any prescription medication
  • Any resources needed to complete classwork remotely

What kind of help will be available during move-in?

Due to social distancing guidelines, we will not have volunteers to help physically move your personal belongings.

However, hall directors, community assistants and other Residence Life staff members will be there to welcome you, answer any questions and support you as you transition to life at SFA.

Are my family and I required to wear face coverings while I move in?

Yes. We ask that all residents, students, faculty, staff and visitors wear face masks or face coverings that follow CDC guidelines.

Will students living in double rooms still have roommates?

Yes. You and your roommate will be responsible for keeping your room a clean and healthy environment — similar to your responsibilities at home. However, we also will offer private rooms to individuals as they become available. If you wish to be placed on the private room waitlist, complete the following steps:

  • Log in to your mySFA account.
  • Click the “Campus Life” tab.
  • Click the “Residence Life Services” link.
  • Log in.
  • Under the “Spring 2021” heading, click the “Private Room Request” link.

The number of available private rooms will depend on vacant spaces within each individual hall. By submitting this request, you will be added to a waiting list that we will monitor and approve as space allows. We will work diligently to accommodate as many requests as possible, and we will continue to work through the waiting list until it closes.

Will there still be opportunities to build community and get involved?

Yes! We are evaluating all residential programming to limit group sizes while still offering plenty of opportunities to build community and get involved.

Visit the university's COVID-19 page for additional information. All safety measures are done in accordance with CDC guidelines.

General FAQ

If I cancel my housing application, will I get my deposit back?

Yes, if you cancel your housing application through your mySFA account before the semester cancellation deadline. Your residence hall deposit will be credited to your account four to six weeks after cancellation or at the end of the semester.

What if I don’t plan to live at SFA next year?

If you’re not going to attend SFA, or if you’re approved for an off-campus permit, you can cancel your housing application on the Residence Life Services page of mySFA.

What is the Summer Housing Rebate?

Qualifying students can receive a rebate up to the full cost of their summer housing. This rebate will be applied as a credit on the student's succeeding fall housing account. To qualify for the Summer Housing Rebate, students must:

  • submit the request before the deadline
  • live in a residence hall during the preceding semester
  • complete nine or more hours during a combination of any summer terms, including Maymester
  • and live on campus during the subsequent fall semester.

For more information, visit the Summer Housing page.

Do I have to live on campus?

Visit our Off-Campus Living page for details on the requirements for receiving a permit to live off campus.

Which residence halls do first-year students live in?

First-year students can live in:

Steen Hall

Hall 14

Kerr Hall

Lumberjack Landing

Lumberjack Village #2

Wisely Hall (honors students)

Do I have to purchase a meal plan?

Yes. You’ll be required to buy a residential meal plan unless you live in Lumberjack Village building 3 (upper-class only).

Where can I view the housing contract?

When do students select their residence hall / room?

You will be eligible to select your room after you’ve been admitted to the university. We’ll send instructions on room selection to your SFA email account.

What if I didn’t get a room in my first-choice building?

If your first choice is full, you’ll need to select a different room on campus.

If you change your mind about the room you requested, you can select a different room through the “Select-a-Space” option on mySFA (click the Residence Life Services link.)

What should I bring when I move in?

Linens: twin, twin XL or full XL (check your hall)

Electronics: computer, stereo, television, lamps, surge protector

Laundry: hangers, iron, ironing board, detergent

Supplies: toiletries, cleaning supplies, tools, flashlight

What should I leave at home?

String lights and decorative lighted signs

Electronics: extension cords, splitters/wall adapters, neon signs

Other: candles, incense, oil lamps, plug-in air fresheners, halogen lamps

Appliances: portable heater or A/C, electric cooking appliances, crock pot, hot plate

Pets, fireworks, alcohol, illegal drugs, firearms*

*Prohibited unless authorized by campus carry policy

Are refrigerators provided in all residence halls?

We provide refrigerators in all of our residence halls. Lumberjack Lodge and Lumberjack Village have full-size refrigerators, the other buildings have mini fridges. You are welcome to bring one additional mini fridge (under 1.8 amps and 5.0 cubic feet) in buildings without a full-sized refrigerator.

Are lofts allowed in the residence halls?

All beds, except the loft beds in Steen and Hall 20, are able to be bunked. Our staff will be happy to help with bunking, unbunking or adjusting the height of the loft beds. Ask for help at the front desk. But first, make sure you’ve considered the following:

  • Both residents must be moved in and in agreement before submitting a request.
  • The beds must be free of all personal items (including linens), and the floor must be clear.
  • Specify how high or low you want the beds raised or lowered (count the notches).
  • Residents must be present when beds are being bunked or unbunked.

What are the dimensions of the rooms?

Room sizes vary.

Please see each hall descriptions for the room dimensions.

How do I connect my computer to the Internet?

Wireless Internet service is provided in all residence halls.

Learn more about how to connect your computer.

Are pets allowed?

Pets are not allowed, except small birds in cages and fish in aquariums no larger than 10 gallons. Emotional Support Animals must be approved through the special accommodation process.

Can I bring my vehicle and/or bicycle?


Yes, but you’ll need to buy a parking permit.


Yes, but you’ll want to register it with the University Police Department for identification purposes. There is no charge for this service.

What is the best way to get letters and packages?

Students who live on campus rent a post office box at the SFA Post Office in the student center.

The post office at SFA is open 8 a.m. to 5 p.m. Monday through Friday. All mail should be addressed to be sent to the student's post office box and should include the university street address (1936 North St). For example:

Jane Doe
1936 North St.
SFA Station P.O. Box #####
Nacogdoches TX 75962

Students can find their post office box information on the Campus Life tab within mySFA. Contact the SFA Post Office at 936.468.2307 for more information.

What if I don’t get along with my roommate?

We understand that living together in close quarters can be a challenge for anyone, even friends. If you and your roommate are having a conflict, we encourage you and your roommate to talk about it, attempt to define the problem and work together to develop solutions you both agree on. You can also try talking to your Community Assistant (CA.) Chances are they’ve dealt with similar concerns in the past.

If you’ve tried everything and can’t resolve the problem, your CA can help you with a room change. Transfers to different buildings occur on facility transfer days. Information regarding these days and instructions are sent to your mySFA email account.

What if I need to stay over a holiday break?

We don’t blame you for wanting to stay – just make the request through mySFA by clicking on the Break Housing Request link (posted one to two weeks prior to semester holidays). Spaces are offered in designated buildings, based on availability. Once your request is confirmed, the additional charges will be posted to your student account.

What happens if I lose my key?

You will need to put in a work order to have the room lock changed. The charge for the core replacement will be placed on your student account. If you lose your ID and can’t get into your building or your room, you will need to have another ID made in the ID office in the student center.

Who can I go to with questions during the school year?

If you need help you can speak to your residence hall’s Community Assistant (CA) or Hall Director.

Are jobs with Residence Life available for students?

Yes! Check out the available positions, as we hire many students each year.


Residence Life Department
Fax: 936.468.2074
Staff Directory

Office Hours: 8 a.m. to 5 p.m. Monday to Friday

Physical Address:
Austin Building
Room 131

Mailing Address: 
P.O. Box 13054, SFA Station 
Nacogdoches, Texas 75962