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Consumer Information

General consumer information

In accordance with federal regulations, below is a summary of information that pertains to the policies, procedures, operations and costs of Stephen F. Austin State University that enrolled students, prospective students and parents may find useful. This information is provided in compliance with the Higher Education Opportunity Act of 2008, which requires disclosure of information and reports on various aspects of institutions of higher education.

Consent for electronic transactions

In obtaining consent for electronic transactions, the Financial Aid Office has a terms and conditions and authorization agreements that each individual who receives federal financial aid must agree with to receive these funds. For more information, please log into your mySFA account under the Financial Aid tab to view this agreement.

Non-loan related disclosures

Financial Assistance

Health and safety

Voter registration

Disclosure requirements relating to education loans

Office of the Ombudsman

The Federal Student Aid Ombudsman Group of the U.S. Department of Education assists borrowers in resolving disputes related to William D. Ford Federal Direct Loans, Federal Family Education Loans (FFEL), Program Loans or Federal Perkins Loans. The Ombudsman Group is a neutral, informal and confidential resource to help resolve disputes regarding student loans that an institution has not resolved. 

The Ombudsman can be contacted at the following address:

FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633

Fax: 606.396.4821
Via online assistance

 

Contact

Office of Student Financial Assistance
936.468.2403
Fax: 936.468.1048
finaid@sfasu.edu
scholarship@sfasu.edu

Office Hours: Monday - Friday 8 a.m. to 5 p.m.

Physical address:
Austin Building
Room 104

Mailing address:
P.O. Box 13052, SFA Station
Nacogdoches, Texas 75962

Request Information for Future Students

Please fill out the form below to receive information from SFA. If you’re not a future student and want to contact us, click here.

Who are you?*

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