What Happens After a Referral

Services

If you have an urgent mental health concern during regular business hours, stop by the Health and Wellness Hub for a walk-in crisis appointment with a counselor. There also are several 24/7 crisis hotlines ready to help.

After a Referral:

  • Care Navigation reviews all submitted referrals  
  • Outreach is made to the student when appropriate  
  • Support may include check-ins, case management, resource connection, or coordination with campus partners  
  • Referring parties may receive follow-up communication if appropriate and allowable under privacy guidelines 

Case Managers work to respond in a timely and supportive manner while connecting students to the most appropriate level of care.