Make a Referral

Services

If you have an urgent mental health concern during regular business hours, stop by the Health and Wellness Hub for a walk-in crisis appointment with a counselor. There also are several 24/7 crisis hotlines ready to help.

How to Make a Referral

If you are concerned about a student’s well-being, behavior, or ability to succeed, you can submit a referral through the campus iCare referral system. 

iCare Referral Process

  • Submit an iCare referral for any student of concern who may benefit from non-clinical case management support or additional campus resources  
  • Provide detailed, factual information about your concern to help ensure appropriate follow-up  
  • Referrals are reviewed by a case manager and routed to the appropriate campus support resources as needed  

Submit a Referral

Emergency Situations:Non-emergency Situations:

If there is an immediate threat to safety (e.g., imminent risk of  harm, medical emergency, or active crisis, contact:

  • Campus Police or local emergency services (911)

  • After emergency services have been contacted, please also 
    submit an iCare referral to ensure Care Navigation can complete 
    appropriate follow-up and provide ongoing support to the student.

For situations involving distress, academic difficulty, behavioral changes, or general concern:

  • Submit an iCare referral form
  • Care Navigation will review and initiate appropriate outreach 
    and support

Important Note:
Please note that iCare reports are reviewed during regular university business hours and are not actively monitored on weekends, holidays, or during university closures.

Care Navigation's services are informed by best practices from the National Association for Behavioral Intervention and Threat Assessment, the leading professional organization for higher education case management and behavioral intervention.