Case Management Services

Services

If you have an urgent mental health concern during regular business hours, stop by the Health and Wellness Hub for a walk-in crisis appointment with a counselor. There also are several 24/7 crisis hotlines ready to help.

Case Management Services Provided

Case Managers provide individualized support and coordinate resources for students experiencing challenges that may affect their well-being, persistence, or academic success.

Services may include:  

  • Individualized case management and support planning  
  • Resource referral and connection to campus and community services  
  • Support for students experiencing personal crises or significant life stressors  
  • Basic needs support and food insecurity assistance  
  • Advocacy and problem-solving support  
  • Follow-up and ongoing case management  
  • Collaboration with faculty, staff, families, and support networks, as appropriate  
  • Referrals for mental health, medical, financial, academic, and social support resources  
  • Assistance accessing the Lumberjack Pantry and related basic needs resources  
  • Support for students returning following hospitalization, medical concerns, or other significant disruptions  
  • Consultation and support for faculty and staff concerned about a student  

Non-clinical case management services are intended to support student well-being, reduce barriers to persistence, and connect students with resources that promote academic and personal success.