Axe ’Em, Jacks!
If you have a hold on your account you will be unable to register for classes.
Look through the list of hold types listed below for the hold you're seeing on your account then contact the appropriate department or office to get the hold resolved.
Any holds will include the hold type and the contact information for the office you must contact to clear the hold.
Problems regarding mySFA login should be directed to the mySFA help desk at 936.468.7277. Students must have their campus ID number ready.
| Hold Type | Hold | Who to Contact |
|---|---|---|
| Advising | Advising Hold | You must meet with your advisor prior to registering for the upcoming term to remove the advising hold on your account. |
| Excess Hour | ||
| International student advising | Contact the Office of International Programs 936.468.6631 international@sfasu.edu | |
| ADM - Admissions | ADM-UG-Application Hold | Contact the Office of Admissions to verify what information is needed for their records. Office of Admissions |
| ADM-Unsuccessful UG Prov/Pathway | ||
| ADM-UG-Inc Admission File | ||
| ADM-Unsuccessful UG Appeals Prog | ||
| ADM-UG-Dual Credit Advising | ||
| ADM-Left SFA on UG Prob/Susp | ||
| ADM-UG-Registration Hold | ||
| ADM-Residency problem | ||
| ADM-VA Certification | ||
| ADM-SFA-301 | ||
| Dual Credit | ||
| A/R - Billing | A/R Outstanding Bal-Trans | Contact Student Business Services 936.468.6960 sbs@sfasu.edu |
| A/R Outstanding Bal-Registr | ||
| A/R - Financial Agreement | ||
| A/R - FRTP Election Hold | ||
| A/R Delinquent Payment Plan | ||
| A/R Hold - Registration | ||
| A/R Hold - Transcript | ||
| Dean of Students | Dean of Students Office | Contact the Dean of Students Office 936.468.7249 dos@sfasu.edu |
| Financial Aid | Financial Aid Hold | Contact the Office of Financial Aid and Scholarships 936.468.2403 finaid@sfasu.edu |
| Library | Library Fine | Contact Steen Library 936.468.1497 |
| GRAD - Graduate | GRAD-Need Admission Notice | Contact the Office of Research and Graduate Studies 936.468.2807 gschool@sfasu.edu |
| GRAD-Advising Hold | ||
| GRAD-GRE/GMAT needed | ||
| GRAD-Missing doc-International | ||
| GRAD-Thesis/Dissert Matter | ||
| GRAD-PBIC Check Status | ||
| GRAD-Prob/Prov Status Check | ||
| GRAD-Other Trans/POD | ||
| Health | Meningitis Immunization Hold | Contact the Health and Wellness Hub 936.468.4482 thehub@sfasu.edu |
| Health Services | ||
| Orientation | Orientation Hold | Contact New Student Orientation and Family Programs 936.468.6641 orientation@sfasu.edu |
| Probation/Suspension | Probation Hold | Contact the Dean's Office for your academic major. |
| Suspension Hold | ||
| Registrar | Registrar: Audit Only Student | Contact the Office of the Registrar 936.468.2504 registrar@sfasu.edu |
| Registrar: Invalid Address | ||
| Registrar: Confidential Hold | ||
| Registrar: Potential Fraud | ||
| Registrar: Applied to Graduate | ||
| Registrar: Invalid Transcript | ||
| Registrar: Invalid SSN | ||
| Registrar: Transcript Hold | ||
| Residence Life | Residence Life Hold | Contact Residence Life 936.468.2601 reslife@sfasu.edu |
| Title IX | Student Compliance Training | Contact the Office of Title IX 936.468.8292 titleix@sfasu.edu |
| Texas Success Initiative | Texas Success Initiative | Contact the Cole Student Success Center 936.468.5803 tsi@sfasu.edu |