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Prior to and throughout each part-of-term, you'll be notified through your mySFA email account when your billing statement is available to view online. Any authorized users on your account also will receive the email notification. SFA uses an electronic billing system, eBill, and no physical billing statements are mailed. You also can set up a secondary email address to receive the notifications.

The eBill platform provides secure access to our online services where you can pay and manage your eBill account. Through eBill, you can:

  • view billing statements
  • view current due dates and amounts
  • make payments via:
    • credit card
    • debit card
    • or electronic check from checking or savings accounts
  • schedule future one-time or recurring automatic payments
  • enroll in an Installment Payment Plan
  • and establish authorized users to access and pay your SFA bill.

Accessing eBill

To view your eBill account, log in to the billing page in mySFA and select the "Pay Your Bill" button.

Why does my account balance show a negative dollar amount?

The negative dollar amount on your account balance means that all current charges have been paid in full and you're due a refund. No other payments are due at this time.

Select a refund preference through BankMobile Disbursements in order to receive the refund; these will be automatically processed after the first class day and regularly thereafter.

When will my financial aid post to my account?

Visit the Office of Financial Aid and Scholarships' disbursement information.

Authorized users

You can add or remove authorized users at any time. An authorized user must have an email address. The new authorized user will receive an email notification containing their username, temporary password and login instructions. To add someone, log in to your eBill and click "Authorized Users. From there, you'll see the option to add an authorized user.

Your authorized users will have the same access as you and both parties will be able to see each other's payments and scheduled payments. For privacy protection, you won't be able to see each other's payment-method information (examples: credit card numbers, banking details, etc).

eBill access for authorized users

If you're someone to whom a student has granted access to their eBill account, log in at

If you're an authorized user for more than one student, you can make a single payment that pays the full balance of all students for which you're an authorized user. To do this, log in to eBill and click the "Pay All" tab.

Caution: When paying or scheduling payment for more than one student in a single transaction, the total amounts due for all students will be paid, not just the current amounts due. To make a partial payment on multiple students’ accounts, make or schedule payments for each student separately.

Account balances, returns and payments

It's your responsibility to ensure that all amounts due SFA are paid in a timely manner.

Refunds are processed by SFA automatically and issued based on the amounts due to you at the time of the refund. In some cases, a refund is issued and subsequently a balance is created in your account. If this occurs, or if you receive funds for which it's later determined that you're ineligible to receive, you must repay those amounts to SFA in accordance with HOP policy 05-210 (PDF), including any applicable penalties and late fees.

Any amounts not repaid may result in collection agency costs, including but not limited to any expenses, court costs, collection costs, collection agency fees and any relief to which SFA may be entitled.

Contact Student Business Services

Open: 8 a.m. to 4:30 p.m. Monday-Friday
Call: 936.468.6960
Fax: 936.468.7213
Visit: Austin Building, Suite 204
Staff Directory

Mailing Address: 
P.O. Box 13053, SFA Station 
Nacogdoches, Texas 75962

Delivery Address for FedEx, UPS, courier:
Student Business Services
2102 N. Alumni Drive
Austin Building, Room 204
Nacogdoches, Texas 75965