SFA has partnered with BankMobile Disbursements to deliver any refund money we may have for you directly to your specified bank account. Visit their Refund Choices webpage for detailed information about the BankMobile Disbursements program and how you select your refund preference.
Avoid delay in receiving your refund
In order to ensure that you don't incur a delay in the receipt of your funds, you should take steps immediately upon receipt of their login information from BankMobile Disbursements to make the selection on how you want to receive your refund.
If you don't select an online refund preference through BankMobile Disbursements, they will send you a check within 21 days. Student Business Services will mail you a refund check using the address in SFA's banner system based on the following hierarchy:
- Address for refunds
- Local address
- Permanent address
Funds sent to parents
When funds are placed on the student account, they belong solely to the student and will be refunded to the student. The only exception is when there is a federal parent PLUS loan and the applicant (usually a parent) has requested the funds be refunded directly to them.