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General consumer information

In accordance with federal regulations, below is a summary of information that pertains to the policies, procedures, operations and costs of Stephen F. Austin State University that enrolled students, prospective students and parents may find useful. This information is provided in compliance with the Higher Education Opportunity Act of 2008, which requires disclosure of information and reports on various aspects of institutions of higher education.

Non-loan related disclosures

Disclosure requirements relating to education loans

Financial assistance

Health and safety


Constitution Day is celebrated on campus each year on Sept. 17 to commemorate the ratification of the United States Constitution.

Office of the Ombudsman

The Federal Student Aid Ombudsman Group of the U.S. Department of Education assists borrowers in resolving disputes related to William D. Ford Federal Direct Loans, Federal Family Education Loans (FFEL), Program Loans or Federal Perkins Loans. The Ombudsman Group is a neutral, informal and confidential resource to help resolve disputes regarding student loans that an institution has not resolved. 

The Ombudsman can be contacted at the following address:

FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633

Phone: 1.877.557.5275
Fax: 606.396.4821



Office of Financial Aid and Scholarships

Office Hours:
8 a.m. - 5 p.m.
Monday - Friday

Physical address:
Austin Building, Room 104

Mailing address:
P.O. Box 13052, SFA Station
Nacogdoches, Texas 75962

Stephen F. Austin State University is committed to using the principles and standards of the College Cost Transparency Initiative in its student financial aid offer.